FREQUENTLY ASKED QUESTIONS
Q. What are your store hours of operation?
Monday-Sunday 9:00AM – 8:00PM
Q. How do I place an order?
Body and Spirit Cannabis offers free delivery and curbside pickup during the current Provincial State of Emergency. Customers are encouraged to order online or by phone, if possible. You may pay for your order online or at the time of pickup. For curbside pickup, you may pay with Cash, Debit, Visa or MasterCard for items ordered before arriving at the business premises. For delivery, please pre-pay with Visa or MasterCard if possible, or, you may pay with cash at the time of delivery.
Q. Delivery Orders
How does delivery work?
We deliver to the Downtown Toronto area and North York region. Delivery orders received before 5:30pm will be delivered the same day. Delivery orders received after 5:30pm will be delivered the next day. Please note that we now have at $50 minimum order for free delivery.
You will receive an order confirmation text message right away and then another with estimated delivery time once it’s out the door. To receive your order please have your ID and credit card ready for our driver to confirm.
Q. Pickup Orders
How does pickup work?
If you pre-ordered online for pickup, your order will be available in-store within minutes. Have your ID and the credit card used for purchase, and we will have your order ready to go at the front door.
Where can I view the menu?
You can view our live menu online here. Our location also has a QR code outside to view our menu in real time.
Q. Where do you get your products?
All cannabis products available at our Toronto dispensary are sourced from the Ontario Cannabis Store.
Q. How do I know what the best product is for me?
Please visit our physical location to speak with one of our friendly and knowledgeable educators or use our “chat” feature to connect with a real budtender. Through one-on-one guidance and education we are trained to provide insight and knowledge to guide your cannabis experience.
Q. What is the maximum amount of cannabis I can purchase?
This is one of the most frequently asked questions. By government regulations, you may not purchase more than 30 grams of dried cannabis or the equivalent in cannabis products per visit.